Popular Questions


What is an escape room?
An escape room is a game in a reality where you have the opportunity to disconnect from the world and enter an adventure or assignment that was created for you - only you and your partners in an attempt to solve tasks and riddles that will challenge you!

What happens if we don’t succeed?
Throughout the entire game we have an operator who follows your progress and checks if you need direction or a small tip. Communication with the operator is easy and simple and he is always there for you if you need. 

Who is suitable for the escape room game?
An escape room is an excellent activity for friends, family, co-worker bonding, and basically anyone who wants an opportunity to work on communication and coping with riddles and tasks in real-time. 

How many participants are recommended?
Every escape room recommends a different amount, according to difficulty, space, and your level of experience. We recommend 6 participants. There are many riddles and tasks to keep everyone busy, experienced and beginners alike. 

Do you need prior experience? 
There is no need for prior experience. The room is full of all the hints and tips needed in order to successfully pass, and in case you encounter an issue, our operator will always guide you with certainty. 

When exactly should we arrive? 
Before you enter the escape room you will go through a general explanation and a briefing specific to your chosen room. In addition, there is a new and comfortable waiting room in order to make your wait more pleasant. At HYPE ESC we request that you arrive about 10 minutes before the start of the scheduled game - and we make sure to start the game on time. 


How and when do you pay?
In order to reserve the game, you must call and pay 100 NIS upfront in advance by credit card. The remaining balance is to be paid in person. (We support all credit cards aside from Diners.) You may pay with credit card or cash only. 

The price changes according to the number of participants and the chosen room.
Pricing details per participant can be found on the room’s page and it’s worth keeping updated on deals and/or discounts here on the site or on our facebook page.

We provide a regular discount of 10% to soldiers with representation of a military badge - regular service only. 
10% discount for students with a valid student I.D.
10% discount with representation of a policeman/firefighter/MDA/Hatzalah volunteer and National Service I.D.
10% discount for Hapoel Jerusalem basketball subscribers with representation of subscription. 

If there is a large group or company that wants to hold an activity in the complex you may be able to receive an attractive price-quote by speaking to one of our representatives. 
Contact details can be found on the Contact Us page.

*Discounts may not be doubled and are only valid for the I.D. holder
HYPE ESC reserves the right to change and/or update the deals and discounts at any time and without prior notice.